Category Archives: Observations

Carnegie Deli Jumps The Shark

My wife and I recently had the pleasure of lunching in NY with my esteemed friend, Peter Firestein. Because of timing and prxoimity we decided to dine at the venerable (and touristy) Carnegie Deli at 7th Ave and 55th.
This place is legendary. USA Today has called it “the most famous deli in the United States.” [...]

Swimming Upstream

Success doesn’t always mean struggling against the current.

The Art Of Giving Thanks

“Thank you” is a powerful means of communication.

It completes a connection between offer and acceptance.
It embodies an appreciation for gifts or value bestowed.
In essence, it expresses an awareness of connection between one person and another.

And “thank you” is not just a phrase. Giving thanks can take just about any form of appreciation, from a few [...]

Avoidance Behavior

I once worked at a company where everyone — and I mean everyone — avoided the IT department.
The IT people were incredibly hard to work with, had a major attitude problem and generally said “no” to every reasonable request (at least it certainly felt that way).
Sound familiar?
Now, before one of my IT friends sends me [...]

Dissing The Hired Help

My wife and I recently ate dinner at a lovely restaurant in Vancouver. Excellent food. Fabulous view of the sunset over the water.
Our server, Beth, attentively took us to our table, chatted us up in a friendly way and discussed the pallet of options. Very nice woman.
The manager, Scott, stopped by to pay a cordial [...]